Privacy Policy

Introduction

Welcome to https://ai-tree-health-diagnostics-using-computer-vision.livebursts.com (hereafter referred to as “AI Tree Health Diagnostics,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://ai-tree-health-diagnostics-using-computer-vision.livebursts.com.
Any mobile applications or software we offer, as well as related services.
Interactions through emails, newsletters, phone calls, and text messages (SMS) from our company.
All linked websites that fall under this Privacy Statement.

Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: When you sign up as an authorized user or utilize any of our applications and services, we collect and process your personal data to provide these services effectively.
Visiting Our Websites: Every time you access our websites, we may log standard information like IP addresses, browser type, device characteristics, and page interactions for internal analytics and improvement purposes.
Communications from Us: If you choose to receive marketing materials, newsletters, or other communications from us, we’ll use the contact details provided to deliver these messages.

Personal Data Collection

We collect several types of personal data to enhance your user experience, improve our services, and comply with legal requirements:

Account Information: Details related to your user account creation and maintenance, including usernames, passwords, and registration data.
Payment Information: Credit card or debit card details, payment history, and billing addresses for processing transactions.
Financial Information: Data related to your financial status, such as income levels (if voluntarily provided), bank account numbers, and investment portfolios.
Purchase Information: Records of products or services purchased from us, including order numbers, quantities, and transaction dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, and device tokens.
Location Data: Geolocation information provided by your browser or device when you interact with our location-based services.
Feedback and Reviews: Any comments, reviews, or feedback you choose to share with us, including contact details if provided.
Social Media Information: Data from social media platforms (if connected) like profile pictures, posts, and interactions relevant to our services.
Product Information: Details about the products or services you show interest in or purchase from us, such as preferences and browsing behavior.

We collect this data through various means: user input forms, account settings, shopping carts, browser cookies, analytics tools, and third-party providers who assist in our operations.

Cookies

Cookies are small text files stored on your device by websites to enhance user experience. We use cookies for several purposes:

Strictly Necessary: These ensure basic functions of our website, such as allowing you to log in and navigate through pages.
Preferences: Customizing your preferences, such as language settings or display choices, to provide a personalized experience.
Analytics: Tracking aggregate user behavior to improve our services and understand how visitors use our site.

You have control over non-essential cookies through our Cookie Manager, where you can accept, reject, or manage specific cookie categories.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. The retention periods vary based on the type of data:

Account information and transaction records are typically kept for 5 years after your last activity.
Financial data is usually retained for a minimum of 7 years due to tax and regulatory requirements.
Marketing-related data, such as email addresses, may be kept until you unsubscribe or request its deletion.

Upon request or when data retention periods elapse, we will securely delete or anonymize your personal information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking for the deletion of your data where there are no legitimate grounds for retaining it.
Restriction: Limiting our processing of your data in certain circumstances.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Opposing or withdrawing consent for specific purposes of data processing.
Non-Discrimination: Ensuring that exercising your rights does not adversely affect your legal interests.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for access or correction, complaints, or if you wish to exercise your data rights, please contact our Data Protection Officer:

Email: [email protected]
Address: AI Tree Health Diagnostics, Data Privacy Team, [Street Address], [City, State, Zip Code]